Good body posture gives a comfortable environment for effective interaction between the speaker and the listener. There are certain ways for improving your body posture so that your client’s admire your service skills.
The first thing that you need to do is to make sure that you smile. Smiling is the key which lets the customer know that you are paying attention to them. But smiling is not all that easy; you have smiled properly when you smile. If improperly done, it may look like a force or a disingenuous one. A good tip is to smile with your eyes as well as you mouth. Keep your eye brows raised, widen your lips and show off the pearly white teeth.
An open hand:
The basic difference between a magician and a priest is that a magician doesn’t show his palm since he does so many tricks inside whereas a priest shows his palms since he is open to everyone. People do believe the one who exposes his palm while guiding others. So, be sure to use an open hand gesture. Instead if you are going to point your index finger or thumb the customer might get offended.
Keep eye –contact:
Eye contact is the best way to keep the customer with you. You can know the feelings and the intentions of the customer by looking at the eyes of the customer. At the same time, a good eye contact with the customer tells that the customer is the only person you are listening to. The most overlooked aspect and the most forgotten aspect of body language is eye contact. So, it is important to take it into a serious note.
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