Good communication skills at work and healthy rapport among employees is very important at any office and it contributes a lot to the company well being. Workplace communication is very important especially in cases of team work. Both the team leader and the person working under him have to keep themselves approachable for successful execution of projects. Employees need to guide and motivate one another to push the institution to higher levels. When a staff is not told about what he ought to know and do, the smooth flow of office work receives a jolt where every staff would be affected. When spoken to in a rude manner, an employee may fail to register the instructions that are communicated at that point of time. The words and the tone should be constructive enough for the general well being of the office environment.
When a colleague or a staff working under you tries to say something, it is better to listen till he finishes without any sort of interruptions. Eye contact with the person you are speaking to is very important. Speaking in a moderate volume and changing the pitch appropriately would get your ideas into the listener more easily. Facial expressions without being overdone also help in good communication. One should maintain a limited body language while speaking. As you express your point of view, try to observe the issue from the other person’s point of view too. Be open to suggestions and criticisms. Suggestion boxes work out well in this case.
Acknowledge the positive attributes of your colleagues immediately. Be instantaneous in praising. On the other hand, when it comes to criticizing, take a slow pace. Constructive criticism is better and should be accompanied with suggestions for the desired result. Conversations with colleagues in subjects which do not involve your office, like current affairs and other amusing topics would help to build a rapport with them.
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